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Refund Policy – GetHealth.com.pk

At GetHealth.com.pk, customer satisfaction is our top priority. We strive to provide you with authentic, high-quality health, wellness, and skincare products. If you are not fully satisfied with your purchase, our refund policy ensures a fair and transparent process.

1. Eligibility for Refunds

You may request a refund if:

  • You receive a damaged or defective product.

  • You receive the wrong item compared to what you ordered.

  • The product is expired at the time of delivery.

2. Conditions

  • Refund requests must be made within 7 days of delivery.

  • Products must be unused, unopened, and in original packaging (unless defective).

  • Proof of purchase (order number, invoice, or receipt) is required.

3. Refund Process

  • Once your request is approved, we will process the refund within 5–10 business days.

  • Refunds will be issued via the original payment method (online transfer or cash).

  • For Cash on Delivery orders, refunds will be transferred to your bank account or mobile wallet.

4. Non-Refundable Items

  • Opened or used health, wellness, or personal care products (for hygiene reasons).

  • Products purchased on special promotions or discounts (unless defective).

5. Contact Us

For refund requests or inquiries, please contact our support team at:
📧 support@gethealth.com.pk
📞 +923186763953

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